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Unpost an order that has already been synced with Quickbooks

Even after a sales order has been transferred to Quickbooks, you can unpost the order to make changes to the order then repost it.

  1. In Quickbooks, delete the order.
  2. Back in eGrow Connect, navigate to sales section icon Sales, then sales order icon Sales Order.
  3. Toggle to view posted icon Posted orders in the taskbar.
  4. Find the order in the left pane and double-click to view it in the right pane.
  5. Click on the A/R Information tab.
  6. Click the Remove Link with Quickbooks button.
  7. Now the unpost invoice icon Unpost Invoice will be available for you to click on.
  8. Make whatever changes you need to the order and repost it.